Digitisation

Impact and Benefits of Digitisation in Banks

Digitisation has become a buzzword in the banking industry in recent years. With the advent of new technologies, the banking sector has seen a significant shift towards digital channels, processes and products. Banks have invested heavily in digitisation to provide customers with a seamless banking experience, while also improving operational efficiency and reducing costs. We can see the customers adopting digital channels across key markets, making traditional banks adopt digitisation more aggressively. US Banks mobile app usage is up (66%) compared to those who...

Continue reading

Payments

Job demand in Payments industry

The global digital payments market is estimated to reach $20 Trillion by 2026, growing at 24% per year. To put that into perspective, it’s bigger than the global telecommunication and automobile manufacturing industries. The drivers fuelling the growth of payments include the high penetration of the internet and smartphones combined with consumer behaviour fuelling e-Commerce growth, and improved technology which enables digital payments both in physical stores and online channels. As a result, the type of talent in demand in the industry are also changing.Technology and Innovation: We all know the future of the payments industry is technology-driven. Advancements in technology,...

Continue reading

Digitisation

Digitisation impact on talent & leadership

 Digitisation has not only changed customer experience and operational efficiency in the banking industry, but it has also changed how banks manage their talent. Digitisation has led to a shift in the skills required for banking jobs.As banks become more reliant on technology, there is a growing need for employees who are tech-savvy and have a deep understanding of digital channels and processes. Banks are now hiring employees with backgrounds in data analytics, computer science, Masters in Statistics, UI/UX professionals and other technical fields to help them develop and implement digital solutions. This has created new opportunities for talent,...

Continue reading